Terms of service
Effective Date: October 29, 2026
1. Overview
These Terms govern use of confessioncuratedclothing.com and purchases from Confession Curated Clothing (we, us or our). Our Shipping Policy, Refunds & Returns Policy and Payment Policy form part of these Terms. Our Privacy Policy explains personal information handling.
2. Acceptance of Terms
By using the website or ordering, you agree to these Terms. If you disagree, do not use the website or order. You must be legally capable of contracting or have appropriate parental or guardian permission. Provide accurate contact, billing and delivery details. Do not engage in fraud, unlawful activity, unauthorized access or interference.
3. Product Information and Accuracy
We offer women’s clothing described on individual listings. We aim for accurate images, measurements, prices, condition and availability. Screens may display colors differently and measurements may vary slightly. These variations do not excuse material errors or undisclosed defects. Contact us about materially misdescribed items under our returns policy.
We may correct listings. If a material error affects your submitted order, we will contact you before a material change and offer an appropriate resolution, including cancellation and refund where applicable.
4. Order Acceptance
An acknowledgment email confirms receipt, not acceptance. We accept orders when sending shipping confirmation. Prior payment authorization or collection does not itself constitute acceptance. Before acceptance, legitimate reasons to cancel include unavailable stock, unverifiable payment, unsupported delivery address, a material listing error or reasonable fraud concerns. We notify you and refund collected payment for canceled items to the original method. No substitutions without agreement.
5. Pricing and Payment
Prices, currency, discounts, shipping and applicable taxes are shown before payment. Accepted methods, as available at checkout, are American Express, Diners Club, Discover, JCB, Maestro, Mastercard and Visa. You must be authorized to use your payment method. Processing begins after verification. Price changes apply to future purchases; accepted-order prices are not increased without agreement.
6. Shipping
Free standard shipping within the United States via UPS. Processing is 1–3 business days; estimated transit is 3–5 business days, giving estimated total delivery of 4–8 business days. The cutoff is 2:00 PM Eastern Time. Later orders enter the next business day’s queue. Business days are Monday–Friday excluding U.S. federal holidays. Estimates are not guarantees.
If we cannot ship within the promised period, we notify you with a revised estimate where available and offer agreement to the delay or cancellation of unshipped items for a full refund. Provide accurate addresses and contact us about delivery issues. Carrier handoff does not eliminate applicable obligations. See our Shipping Policy.
7. Returns, Exchanges, Refunds and Cancellation
Request eligible returns or exchanges within 30 calendar days of delivery for defects, wrong items, material description differences, fit or change of mind. Fit and change-of-mind returns must be unworn, unwashed, unaltered and in received condition. This does not prevent reporting damage present on arrival. Dispatch approved returns within 14 calendar days of instructions.
For our errors, defects or material misdescription, we cover reasonable standard return shipping and an approved replacement’s standard shipping. For fit or change of mind, you pay return shipping; we cover one approved exchange replacement’s standard U.S. shipping. No restocking fee. Exchanges depend on stock.
Approved refunds are processed to the original payment method within 1–3 business days of receiving and inspecting the item. Posting typically takes an additional 1–3 business days, subject to your provider.
Before handoff to UPS, a confirmed cancellation receives a full refund. If we cannot fulfill your order, we notify you and refund the canceled order. After shipment follow the return process, without limiting statutory rights. Return address: Confession Curated Clothing, 31 Hawleyville Road, Newtown, CT 06470, United States. Contact us before returning items.
8. Intellectual Property
Original website content belongs to us or its owners and licensors. Personal shopping use is permitted. Unless law or the rights holder permits, do not reproduce, modify, distribute or commercially exploit protected content. Third-party marks and materials remain their owners’ property; these Terms grant no ownership or license to them.
9. LIMITATION OF LIABILITY
To the extent lawful, we are not responsible for indirect or consequential losses from website use that were not reasonably foreseeable when the agreement was made. Website access may experience errors or interruptions; we take reasonable steps to address reported issues.
Nothing excludes liability for fraud, willful misconduct, gross negligence, personal injury where liability cannot lawfully be limited, or other non-excludable liability. Applicable consumer warranties, statutory remedies and rights for defective, misdescribed or undelivered goods remain unaffected.
10. Termination
We may suspend access where reasonably necessary for fraud, unlawful activity, material breach or security threats, providing notice and an opportunity to resolve where appropriate and practicable. You may stop using the website and request available account closure. Termination does not remove accepted-order duties, valid returns, refunds or accrued rights. Relevant provisions survive where necessary.
11. Indemnification
To the extent lawful, you agree to compensate us for reasonable losses and third-party claims directly caused by unlawful website use, willful misconduct or infringement. This excludes ordinary lawful shopping and losses caused by our negligence, misconduct or breach. Mandatory consumer rights remain. We provide reasonable notice and participation opportunity and do not settle by imposing obligations on you without consent.
12. Governing Law
Connecticut law and applicable U.S. federal law govern, without depriving you of mandatory protections in your residence. Contact us first to attempt resolution. You may bring claims in a court with appropriate jurisdiction or contact consumer protection authorities.
13. Changes to These Terms
Revisions are posted with an updated effective date, with additional notice or agreement where required. Changes apply prospectively and do not retroactively reduce rights or change accepted orders without agreement, except where legally required. If a provision is unenforceable, the rest remains effective to the extent lawful.
14. Contact Information
Contact Us
Shop Name: Confession Curated Clothing
Phone: +1 (475) 277-4288
Email: confessioncuratedclothing@gmail.com
Shop Address: 31 Hawleyville Road, Newtown, CT 06470, United States
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday and Wednesday | 12:00 PM to 5:00 PM |
| Thursday | 3:00 PM to 8:00 PM |
| Friday and Saturday | 12:00 PM to 5:00 PM |
| Sunday | 11:00 AM to 3:00 PM |
All hours are in Eastern Time (America/New_York): GMT-5 during Standard Time and GMT-4 during Daylight Saving Time.
Response Time: We respond to inquiries within 24 hours.